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Noise complaints cost bar owner thousands of dollars

The District Video Lounge keeps receiving noise complaints and the owner is tired of fighting it.

Danny Jobin, owner of the District Video Lounge in the Village, had just returned from vacation when he had to write to the city. The entire time he was gone, a man had been calling the bar and complaining to the city about the noise.

This has been going on for six years. Jobin is getting sick of it.

“I’m tired. I’m losing my money. I’m working for nothing for now because I’m just paying, paying, paying,” he said. “That’s not the way we used to work, you know, we work for money, so now I’m throwing it in the garbage.”

Stock Bar, another establishment in the Village owned by Jobin, began getting complaints a few months ago. Before he became the owner, Jobin was the manager at Stock Bar for over 20 years.

During those two decades, he said that the bar never had trouble with noise complaints.

Though the man lodging complaints against Stock Bar is not the same as the one reporting the District Video Lounge, they have both caused major issues for Jobin and his employees. Kim Chanis is a bartender at the District Video Lounge and has had direct experience with the man.

“He was calling a lot, like maybe two to three times a day sometimes,” Chanis said.

The bar has received numerous fines from the city because of the complaints. They even had to shut down for four days in January and February.

The requirements around noise management creates a dilemma for the workers. At the moment, the law has zero tolerance for noise. A citizen may make a noise complaint at any time if they feel the noise is excessive. If someone files a report, the police must give the offending party a ticket. District Video Lounge needs the music to be loud enough to maintain the atmosphere of the bar, but not so loud that they are given another fine for the noise.

This problem has caused friction between the employees.

“Sometimes we get upset with each other because of that,” Chanis said.

Jérémie Boivin, another bartender at the District Video Lounge, mentioned that the man would take videos of the employees serving on the patio in the summer. This bothered him, as he did not want to be filmed.

“Our owners are really, really great and it’s really a great bar and now they have spent, like, thousands of dollars because of the situation,” Boivin said.

Jobin estimates that this ordeal has caused him around $200,000, from sound system replacements to lawyer fees. In the past year, he has had to go to court three times and each one he was able to make a deal with the crown prosecutor, who was aware of his situation.

Jobin has had positive experiences with the officials he has encountered. They’ve all been very nice, he said. Even so, while the law is unchanged, they must continue to give out fines. 

“The problem is the law. ” Jobin said. “It’s an old law that they have to change because everything’s changed.”

The law is in the process of being changed, but it’s not fast enough. Despite this, Jobin has had positive experiences with the officials he has encountered, who have been understanding of his situation.

“I’m lucky in my bad luck,” he said.

The atmosphere in the workplace has become increasingly tense as employees stress about their jobs. Boivin can’t help but wonder about future shutdowns. He’s afraid that he will lose more work.

“It’s something that I think about sometimes,” he said. “Like is the bar going to stay closed or not, stay open or not, you know?”

This has been a long battle for the bar, and everyone is growing weary.

“After a while I decided to call the city and say: ‘Look, do you want me to close the bar or are you going to do something about this?’ Because I’m tired,” Jobin said.

The appeal of Sainte-Catherine is its lively nightlife, its performers and bars. Boivin would walk past other bars with the music turned up loud and think of his workplace, where workers are constantly monitoring the noise level.

He and his coworkers must deal with endless phone calls, being filmed and photographed without their consent and the possibility of losing more work.

“It’s impossible in a city to have zero tolerance for the noise,” said Jobin.

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COVID measures update: Entertainment venues can operate at full capacity as of Oct. 8

Among other larger venues, the Bell Centre is now open at full capacity. Many smaller venues have shared their disappointments

On Sept. 30 the Quebec officials announced that entertainment venues such as cinemas, theatres, arenas and stadiums can return to full-capacity seating beginning on Oct. 8. This marks a big step in Quebec’s gradual return to normalcy. However, there are no changes for bars and other local music venues which offer largely standing room only. They will continue to operate at 50 per cent capacity.

In the announcement, Horacio Arruda, Quebec’s national director of public health, explained his reasoning for easing the measures because of the importance of sports culture.

“There is always a logic when we do things. We are treating sports as culture in the same perspectives,” Arruda said.

Just like any other venue, larger venues must follow the following criteria: assigned seatings, vaccine passports and masks at all times, except when eating or drinking. The one significant difference is where bars require social distancing and smaller capacity, a larger venue like the Bell Centre won’t.

“[It’s] good news for hockey fans, it’s good news for the economy, it’s good news for culture, I think it’s good news for everybody,” encouraged Christian Dubé, minister of health and social services.

Among the many businesses affected by the pandemic, the bar industry has faced tremendous struggles to keep its business flowing. Many owners of local bars have shared their opinion on the double standard.

Austin Wrich, the owner of the Diving Bell Social Club, a multimedia performance venue located in the heart of Montreal’s Plateau neighbourhood, believes the government’s decision is to benefit the economy.

“It shows a lack of understanding of what culture actually is. I’m personally not much of a hockey fan,” said Wrich. “I’m sure a lot of people are excited to go to the Bell Centre to go watch hockey, but not to be too cynical, it definitely seems like it’s very much a case of ‘that’s where the money is at.’”

“I just don’t see how 21,000 people at the Bell Centre is more safe than people all vaccinated at the Diving Bell. It doesn’t really make sense. It just seems like it’s more of a political move,” Wrich explained.

Jean-François Beaudoin, manager at Café Campus, a bar, concert venue and nightclub located in Montreal, shared the same frustrations as Wrich.

Beaudoin agreed the closing of bars and clubs was necessary at the beginning of the pandemic, but he doesn’t understand why Café Campus and other nightclubs can’t currently operate fully.

“We’re starting to get angry. Not because we’re still closed, [but] because they are not talking about us. They’re not telling us why we’re still closed. Where are the facts right now? I don’t see facts. I see politics,” said Beaudoin.

Health Minister Christian Dubé says that he will ease restrictions for bars and restaurants in a few weeks if the province sees a reduction in the number of COVID-19 infections.

 

Photograph by Lou Neveux-Pardijon

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Music Quickspins

QUICKSPINS: Dave – Psychodrama

Dave’s debut album, Psychodrama, is quite literally a therapy session. The intro cut “Psycho” sees Dave attacking his insecurities and troubles in a three-minute lyrical onslaught. It’s very much a tone-setter, as the UK rapper doesn’t slow down in any of the following 10 tracks. The 11-minute “Lesley” is the strongest bit of storytelling this year, in which Dave details the downward spiral of an abusive relationship. Psychodrama is an emotional heavyweight of an album filled with brooding beats and brutally honest moments of self-reflection. The year is still young, but Dave may very well have a contender for album of the year with this project.

9/10

Trial Track: “Psycho”

Star Bar:

“Furthermore, I should bring that bitch down to Streatham

And then make her spend a day in a veil like a widow

Kiddo, we seen swords longer than a limo

My bros are blacksmiths like Jaden and Willow”

-Dave on “Psycho”

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