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Cultural resilience through commerce in Chinatown

How businesses are navigating change.

Dalena Nguyen, a Montreal resident of Asian descent, wanders through Chinatown and takes note of the evolving landscape. In the past five years, she has seen some of her cherished spots close down. Despite the tinge of nostalgia, Nguyen remains drawn to Chinatown, finding profound meaning in its enduring presence. 

“It has changed so much, so many stores have closed down and many chains started taking over stores that were very local to here, especially food chains,” Nguyen said.

Montreal’s Chinatown is in a constant state of evolution, experiencing closures and financial difficulties in recent years. With its heritage designation in July 2023, there is a sense of hope in the air and business owners are optimistic about its revitalization.

This century-old neighborhood is witnessing a revival, marked by rejuvenated social and cultural engagements. However, ongoing discussions persist on navigating this historic community’s future. 

May Giang, co-owner of two bakeries and Presotea franchises in the community with her husband, views this rejuvenation as a positive development for Chinatown. She believes it enhances security and sparks increased interest in settling within the neighbourhood. Her initial connection to Chinatown’s local businesses was influenced by her husband’s family members, who had operated their own companies in the area in previous decades.

Giang pointed out that despite Chinatown’s intriguing backdrop, she frequently observes that the trendiest Asian bars opt not to establish their businesses there. She noted a lingering preference among young entrepreneurs to open bars in areas like the Old Port, downtown Montreal, even the South Shore and Laval. 

“For us, it’s a double-edged sword,” she said. “On one side, yes, we are all for the preservation of the neighbourhood, but we have to be careful. We also want this to continue being modernized and continue being an attractive spot for new business owners.” 

“For me, the best answer is we should allow developments, but it should be done within the context of Chinatown,” she added.  

Discussing a new hotel on Saint-Laurent, Giang noted that despite its large concrete structure not aligning with the area’s traditional aesthetics, it attracted more tourists and housed a restaurant with young chefs. She suggested that with more discussion during its development, the hotel could have better suited Chinatown while maintaining its benefits—emphasizing the advantages of new organizations like the Chinatown Roundtable to avoid this type of issue. This organization provides a platform for dialogue between the community and the government.

“Sadly, we don’t hear much about the good side of Chinatown and personally, I’m very happy here,” Giang said.  

She highlighted that discussions about Chinatown often revolve around safety issues and gentrification. However, she stressed that these concerns are not exclusive to the area and do not fully encompass the experience of being a business owner in Chinatown.

“Just walking around, it transports you to another place right away and it’s hard to replicate something like that, even if the buildings are not the most glamorous and glitzy,” Giang said.  

A study by the Institut de recherche et d’informations socio-économiques (IRIS) found that intergenerational businesses were significant social and cultural pillars contributing to Chinatown’s authenticity. 

Joe Lee has run Mon Nan restaurant for 16 years, inherited from his father. The establishment, which has been in the area since 1982, boasts a 42-year legacy.

Reflecting on changes over the years, Lee highlighted a concern about the influx of non-Chinese businesses. He noted that in the 1980s, the majority of businesses in Chinatown were Chinese-owned. Now, he has observed a significant decline in the number of small businesses in the area.

Lee suggested that in the ‘70s or ‘80s, immigrants often started businesses in Chinatown out of necessity, based on familiar trades. Conversely, newer generations may find it more feasible to establish chain businesses.

These local businesses have played a crucial role in strengthening the resilience of the neighbourhood, particularly in the context of historical racist regulations in Canada.

Regulations like the Chinese Exclusion Act marginalized Asian immigrants and severely limited their job opportunities. In the face of these discriminatory laws, local businesses in Chinatown became essential sources of employment for the Asian immigrant community, providing much-needed economic support and stability.

This beneficial role has been further emphasized by Giang, who mentioned that some of her employees seek employment in the neighbourhood due to language barriers. This highlights the continued importance of local businesses in providing opportunities and support within the community.

Sweet Dreams, an ice cream shop that opened for the summer of 2023, was one of Chinatown’s latest ventures. Owned and managed by Natasha Lupien, a 21-year-old student at McGill University, the shop embodied her entrepreneurial drive and the neighbourhood’s dynamic essence. 

Natasha and her brother ran Sweet Dreams, facing the ups and downs of running a business in a bustling neighbourhood. Natasha, skilled in crafting unique ice cream flavours since her teens, saw an opportunity to introduce Asian-inspired ice cream to Chinatown’s food scene, filling a gap in the market. Lupien’s introduction to Chinatown was shaped by her father’s ties to the area. 

“I believe the most positive interactions I’ve had are those where I can see it making a difference in the community because people take notice,” Lupien said. “I would definitely encourage people to do this kind of thing because as I said, there’s not a lot of new businesses there and it’s kind of like a monopoly in terms of who owns the buildings and the businesses and it would be really nice to have a rejuvenation of businesses and opportunities that are there.”

As a business owner, Giang expressed her affection for the area, highlighting the significant foot traffic that Chinatown attracts due to its prime location between Place des Arts and Old Montreal. She emphasized the distinctive atmosphere it offers to visitors and residents alike. 

She pointed out the nostalgic appeal that Chinatown holds for Asian generations and highlighted its equally intriguing aspect as a place of discovery for individuals who are not of Asian descent. 

“I’m just hoping more young people will come back and see for themselves how great it is to do business in the neighborhood, and that together, with the younger generation knowing French and English, they’ll be able to speak on behalf of the older generation who don’t have that skill,” she said.

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Businesses in Montreal’s Village struggle to cope with increased homelessness

How are the Village’s remaining businesses responding amidst several closures and moves in regarding the situation?

The stretch of St-Catherine Street between Berri and Papineau is the commercial and entertainment heart of Montreal’s Village, previously known as the Gay Village. However, it is lined with more and more desolate and deserted buildings awaiting new owners. Businesses in the Village are either closing shop permanently or moving out of the Village in growing numbers.

Arnaud Glay is the owner of Le Passé Composé, a restaurant that has been at the corner of De Maisonneuve Blvd. and Visitation Street for three years. They made the difficult decision in January to permanently close their doors and move out of the Village. 

The business explained their decision was based on issues with “fire, theft, vandalism, the presence of syringes and human feces on our terrace every day, and the physical harassment of our employees and customers,” according to their Facebook post.

Emma Monique, who works as a manager at Pizzeria Bros, was recently transferred from the Pizzeria Bros franchise restaurant in the Old Port to their location in the Village and has already noticed a stark difference between the two locations.

Regularly during the evening and night, unhoused people walk into the restaurant and beg her for food, money, or both. When she declines, they sometimes become aggressive.

“I’ve been called every name under the sun for refusing to give people free food, and they could yell, threaten to do stuff,” she said. “I’ve had somebody threaten to pee on the floor just because I couldn’t provide them with free stuff.”

Monique said that the restaurant is losing customers due to these issues—customers leave the restaurant because they’re scared or because they can’t get in due to someone using drugs directly in front of the restaurant.

Pizzeria Bros is only open until 10 p.m., while the Village’s nightlife stays open much later, usually until 3 a.m. Bar Le Cocktail owner Luc Généreux, fears for the safety of his staff and clients since his business stays open late.

“There are a lot of intoxicated people on the street. Our employees really don’t feel safe leaving work,” Généreux said.

According to Généreux, the police are called regularly to the bar, either by staff or the customers. The Village’s issues mainly affect the bar’s terrace. Last summer was the worst ever for Bar Le Cocktail’s terrace, Généreux said, with the business losing 90 per cent of its terrace revenue.

He originally purchased the bar in 2010, and he says these social issues have always existed in the Village but got much worse with the pandemic.

According to a 2023 report from Quebec’s Public Health Institute (INSPQ), the amount of unhoused people in Quebec has risen 44 per cent since 2018. That same report blames the shortage of affordable housing and COVID-19 for the increase. A different 2022 census created by Quebec’s Ministry of Health and Social Services found 4,960 unhoused people living in Montreal, almost double the 2018 figure.

Many unhoused people from around the city are driven to the Village due to the wealth and concentration of resources available for them, according to Généreux.

The main approach the management of both Pizzeria Bros and Bar Le Cocktail have taken to dealing with this problem is teaching their staff how to best deal with unhoused people, and encouraging a friendly approach meant to avoid escalating the situation, or incite aggressiveness or violence.

Prohibition is a chain of cannabis-focused drug accessory stores located across the city, including a location in the middle of the Village. While they deal with the same issues as other businesses in the area, they also gained new customers, according to one of its managers, Yoan Mailhot. Additionally, sales of certain drug-related items such as blowtorches and crack pipes have spiked heavily in the past couple of years.

Despite these business advantages, they also have had to cope with other issues that are increasingly common in the area. “Stealing is a big thing here. Compared to other stores, let’s say,” Mailhot said.

The shop has also had to deal with erratic and visibly extremely intoxicated customers.

Despite the challenges they encounter in the Village, some businesses like Bar Le Cocktail are closely connected to queer culture and the queer community, which makes them very hesitant about a prospective move.

 “I don’t think we’d have success outside [the Village], maybe,” Généreux said. “I won’t take that risk. I think that our business must be in the Village.”

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Bishop Street business owners want peace

Construction on downtown street has caused some to consider closing up shop

Restaurant and bar owners on Bishop Street want financial compensation from the city of Montreal for lost revenue due to the construction of a new metro ventilation station that’s driving customers away.

According to the the Société de transport de Montréal, the station will replace an aging one on De la Montagne Street and provide fresh air to the green line between the Peel and Guy-Concordia stations. The STM said work on the station began in October 2016 and should be finished by mid-2020.

That’s too long for Carlo Zahabi, the owner of Le Gourmet Burger, a restaurant on Bishop Street that’s been hit hard by the construction. He said sales have dropped by as much as 60 per cent since the work began.

“I’m three to four months behind on my rent,” Zahabi said. “It’s a real possibility that I’ll have to close down.”

In April, Zahabi and a coalition of Bishop Street business owners filed a lawsuit against the city of Montreal and the STM requesting $2,500 compensation for every month of construction, and $25,000 to commision a private engineering firm to inspect the project and see if it could be done faster. The coalition also wants free advertising for their businesses in the nearby Peel and Guy-Concordia metro stations.

Last week, a judge denied the coalition’s request for temporary compensation—which would have given the businesses financial aid before the case went to trial. It’s a decision that seriously hurts the businesses’ ability to stay open even up until the trial date which will likely only take place in 2019, according to Legal Logik, the firm representing the merchants.

“We tried to show [the judge] that it was urgent,” said Gaby Nassar, the owner of Kafein, a café-bar on Bishop Street affected by the construction. “Now the delays will be substantial.”

The construction turned a usually busy street into a tangle of concrete barriers and metal fences. On their website, the STM urged pedestrians and cyclists to avoid the section of Bishop Street where the work is taking place.

“They’re blocking access to my restaurant with a fence,” Zahabi said. “It’s a dead end sidewalk, and they put up a sign that says ‘Trottoir Barré.’ Who’s going to come down there?”

Both Nassar and Zahabi said they’re unhappy with the way the STM notified them the work was going to start.

“[The STM] said they sent fliers,” Zahabi claimed. “That’s not any way to notify a business of construction in front of their place. They should have prepared a plan to save us before they started the work.”

Nassar agreed: “They could have approached us months in advance to talk instead of letting us cry for help.”

In February, the city of Montreal unveiled a plan to reconstruct a large part of St-Hubert Street. The work is slated to begin in the summer of 2018 and continue until 2021. The city announced it will be offering financial compensation to St-Hubert Street merchants who lose business as a result of the construction.

The city did not offer any compensation to the merchants on Bishop Street.

“[The city] told us [they have many] resources for financial programs to help businesses out when there’s construction, but for some reason we’re an exception,” Zahabi said. “I don’t see any exception. It’s all work.”

According to Zahabi, the construction has already forced two restaurants on Bishop Street to close and another to file for bankruptcy.

The coalition of Bishop Street merchants is determined to continue their legal battle against the STM and the city of Montreal. The STM refused to comment on the Bishop Street construction, noting that information about the project is available on their website.

“It’s a situation that needs a bit of attention,” Nassar said. “The city is being slow and not active. We’re not going to give up. My business has been here 15 years. We’re going to keep fighting.”

Photo by Alex Hutchins

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